Artificial Intelligence Blog

Second Response to: Why is it spam? ChatGPT 4

—

by

Charles
in

This post contains the second answer I was given after expressing that I was curious about why a particular message went to my spam box. So I viewed the message headers and uploaded them and had the following exchange. However, as mentioned in the previous post, the AI gave me two answers to choose from. To be honest, each was okay with me. So I made two posts with one answer in each. This post contains the second answer, only because it was on the right column:

Can you give me an idea of why this message went to my spam box? The headers are below:

Received: from SA1PR11MB8473.namprd11.prod.outlook.com (::1) by DS0PR11MB7358.namprd11.prod.outlook.c
om with HTTPS; Wed, 27 Nov 2024 14:05:11 +0000 Received: from CH2PR18CA0041.namprd18.prod.outlook.com
 (2603:10b6:610:55::21) by SA1PR11MB8473.namprd11.prod.outlook.com (2603:10b6:806:3a7::6) with Micros
oft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.8182.21; Wed,
 27 Nov 2024 14:05:06 +0000 Received: from CH2PEPF0000009B.namprd02.prod.outlook.com (2603:10b6:610:5
5:cafe::50) by CH2PR18CA0041.outlook.office365.com (2603:10b6:610:55::21) with Microsoft SMTP Server 
(version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384) id 15.20.8207.12 via Frontend Transport; Wed, 27 Nov 
2024 14:05:06 +0000 Authentication-Results: spf=pass (sender IP is 208.75.123.161) smtp.mailfrom=in.c
onstantcontact.com; dkim=pass (signature was verified) header.d=shared1.ccsend.com;dmarc=pass action=
none header.from=shared1.ccsend.com;compauth=pass reason=100 Received-SPF: Pass (protection.outlook.c
om: domain of in.constantcontact.com designates 208.75.123.161 as permitted sender) receiver=protecti
on.outlook.com; client-ip=208.75.123.161; helo=ccm26.constantcontact.com; pr=C Received: from ccm26.c
onstantcontact.com (208.75.123.161) by CH2PEPF0000009B.mail.protection.outlook.com (10.167.244.23) wi
th Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.8207
.12 via Frontend Transport; Wed, 27 Nov 2024 14:05:05 +0000 Return-Path: AxarRyZjATvWx2OgILnUVuw==_11
34953319977_x+HjeCRrEeuk4PoWPq4O2w==@in.constantcontact.com Received: from [10.252.1.105] ([10.252.1.
105:42848] helo=low1-prod-emailsyndicator-syn-c111.ctct.net) by 10.249.229.10 (envelope-from <AxarRyZ
jATvWx2OgILnUVuw==_1134953319977_x+HjeCRrEeuk4PoWPq4O2w==@in.constantcontact.com>) (ecelerity 4.3.1.9
99 r(:)) with ESMTP id 80/E2-59151-D0727476; Wed, 27 Nov 2024 09:05:01 -0500 DKIM-Signature: v=1; q=d
ns/txt; a=rsa-sha256; c=relaxed/relaxed; s=12042023; d=shared1.ccsend.com; h=date:mime-version:subjec
t:X-Feedback-ID:X-250ok-CID:message-id:from:reply-to:list-unsubscribe:list-unsubscribe-post:to; bh=V3
PW5noekTnp4A9/H7weNKOLNN9nPydyif9G6jfq3t8=; b=crxS1RiSbh6GPHsEulBbd1Yvb9GJZ7i3zX4mfyGXZfRTmeJ1ATx6R+K
7Of0/gInMEIwmFhd4v53laDRjJt61izO3TBprjPDFd4oENZan0W7kC6xEwulS8qhEnX2WkmQ0MhA29OjR5Gj3P7GTN7FC7KeaAZWf
R2PJ+f0HfaK+mVdTAdPsPbWu5EhFqhuFjy+pwuYPTRzP0++4bpm3WnXxnLKE4Hp5GfnvrUifzWgFYrzsMPUGaWQmSWRqTK7Axdyyy
PUBx6NqwBvqGeHHNyvUoKlRbwi2rVIJGDFEFugtcHf1P6lGFhTpYcR86zMqsx7YTHJOC1jhWUPruL7kTalUVg== DKIM-Signatur
e: v=1; q=dns/txt; a=rsa-sha256; c=relaxed/relaxed; s=1000073432; d=auth.ccsend.com; h=date:mime-vers
ion:subject:X-Feedback-ID:X-250ok-CID:message-id:from:reply-to:list-unsubscribe:list-unsubscribe-post
:to; bh=V3PW5noekTnp4A9/H7weNKOLNN9nPydyif9G6jfq3t8=; b=VQIA3scXF8fB3503pSZRLWSMGu4g9ScgRw8rAu/hhzUAv
/u3kF7JmSG1gQS8NK5V8+pVpr7PdEBqQ1b12SCQsDNWiYE8lZgDeZvQbu2ZD/gJP6PR3Pvsryo4gCggRjBJ3UE3V2h1O+ND9iUsrj
zhAc7dZ2PagkubQqzNuMTT74c= Message-ID: <1141980892462.1134953319977.1803975398.0.530901JL.2002@synd.c
csend.com> Date: Wed, 27 Nov 2024 09:05:01 -0500 (EST) From: Good Fortune Jewelry <info-goodfortuneje
we*******@sh*****.com> Reply-To: in**@an***********.com To: ch*****@ch**********.com Subj
ect: Why let your unwanted jewelry collect dust? MIME-Version: 1.0 Content-Type: multipart/alternativ
e; boundary="----=_Part_142169571_937024564.1732716301155" List-Unsubscribe: <https://visitor.constan
tcontact.com/do?p=un&m=001zWmY1xkoTatzqU7cCbe8vQ%3D%3D&se=001l3epw8idPkbz31nryNWB4Q%3D%3D&t=001EkZLEx
15CcE%3D&llr=jrt9habbb> List-Unsubscribe-Post: List-Unsubscribe=One-Click X-Campaign-Activity-ID: c5a
ad1c9-98c0-4ef5-b1d8-e8082e7515bb X-250ok-CID: c5aad1c9-98c0-4ef5-b1d8-e8082e7515bb X-Channel-ID: c7e
1e378-246b-11eb-a4e0-fa163eae0edb X-Return-Path-Hint: AxarRyZjATvWx2OgILnUVuw==_1134953319977_x+HjeCR
rEeuk4PoWPq4O2w==@in.constantcontact.com X-Roving-Campaignid: 1141980892462 X-Roving-Id: 113495331997
7.1803975398 X-Feedback-ID: c7e1e378-246b-11eb-a4e0-fa163eae0edb:c5aad1c9-98c0-4ef5-b1d8-e8082e7515bb
:1134953319977:CTCT X-CTCT-ID: c7c509a6-246b-11eb-a4e0-fa163eae0edb X-MS-Exchange-Organization-Expira
tionStartTime: 27 Nov 2024 14:05:05.9459 (UTC) X-MS-Exchange-Organization-ExpirationStartTimeReason: 
OriginalSubmit X-MS-Exchange-Organization-ExpirationInterval: 1:00:00:00.0000000 X-MS-Exchange-Organi
zation-ExpirationIntervalReason: OriginalSubmit X-MS-Exchange-Organization-Network-Message-Id: 51bc5e
68-f8df-448c-56fe-08dd0eec7ed5 X-EOPAttributedMessage: 0 X-EOPTenantAttributedMessage: 87733afe-0d9d-
4701-bcd1-865bd5674a0b:0 X-MS-Exchange-Organization-MessageDirectionality: Incoming X-MS-PublicTraffi
cType: Email X-MS-TrafficTypeDiagnostic: CH2PEPF0000009B:EE_|SA1PR11MB8473:EE_|DS0PR11MB7358:EE_ X-MS
-Exchange-Organization-AuthSource: CH2PEPF0000009B.namprd02.prod.outlook.com X-MS-Exchange-Organizati
on-AuthAs: Anonymous X-MS-Office365-Filtering-Correlation-Id: 51bc5e68-f8df-448c-56fe-08dd0eec7ed5 X-
MS-Exchange-Organization-SCL: 9 X-Forefront-Antispam-Report: CIP:208.75.123.161;CTRY:US;LANG:en;SCL:9
;SRV:BULK;IPV:NLI;SFV:SPM;H:ccm26.constantcontact.com;PTR:ccm26.constantcontact.com;CAT:BULK;SFS:(132
30040)(29132699027)(4022899009)(1032899013)(69100299015)(2066899003)(8096899003);DIR:INB; X-Microsoft
-Antispam: BCL:8;ARA:13230040|29132699027|4022899009|1032899013|69100299015|2066899003|8096899003; X-
MS-Exchange-CrossTenant-OriginalArrivalTime: 27 Nov 2024 14:05:05.5553 (UTC) X-MS-Exchange-CrossTenan
t-Network-Message-Id: 51bc5e68-f8df-448c-56fe-08dd0eec7ed5 X-MS-Exchange-CrossTenant-Id: 87733afe-0d9
d-4701-bcd1-865bd5674a0b X-MS-Exchange-CrossTenant-AuthSource: CH2PEPF0000009B.namprd02.prod.outlook.
com X-MS-Exchange-CrossTenant-AuthAs: Anonymous X-MS-Exchange-CrossTenant-FromEntityHeader: Internet 
X-MS-Exchange-Transport-CrossTenantHeadersStamped: SA1PR11MB8473 X-MS-Exchange-Transport-EndToEndLate
ncy: 00:00:05.6540195 X-MS-Exchange-Processed-By-BccFoldering: 15.20.8207.007 X-Microsoft-Antispam-Ma
ilbox-Delivery: ucf:0;jmr:0;auth:0;dest:J;OFR:SpamFilterAuthJ;ENG:(910001)(944506478)(944626604)(9200
97)(930097)(3100021)(140003);RF:JunkEmail; X-Microsoft-Antispam-Message-Info: 
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ChatGPT said:
You’re giving feedback on a new version of ChatGPT.
Which response do you prefer? Responses may take a moment to load.
Response 2

Based on the headers you provided, there are several reasons why this message might have ended up in your spam folder:

  1. Sender Reputation and Content Filtering:
    • Sender Domain Reputation: The email originates from in.constantcontact.com and is relayed through several Microsoft Outlook servers. Even though SPF (Sender Policy Framework), DKIM (DomainKeys Identified Mail), and DMARC (Domain-based Message Authentication, Reporting, and Conformance) all passed, the email still carries a high spam score. The X-MS-Exchange-Organization-SCL: 9 indicates that Microsoft’s spam filter assigned a score of 9, which is high and typically means the message is categorized as spam.
  2. Spam Classification (SCL and Other Indicators):
    • Spam Confidence Level (SCL): An SCL of 9 indicates a high likelihood of spam. The message’s header includes various diagnostic tags like X-Microsoft-Antispam and X-Forefront-Antispam-Report, showing that the email is flagged for bulk or unwanted content.
    • Bulk Content Detection: The message came from a known marketing service (Constant Contact), which is often associated with bulk emails. This could cause it to be flagged as potential marketing spam.
    • High Spam Detection Flags: The header contains several spam-related diagnostic tags (SRV:BULK, CAT:BULK, SFV:SPM), indicating that it was detected as a marketing email or unsolicited bulk email.
  3. Content of the Message:
    • Subject and Unsubscribe Link: The subject “Why let your unwanted jewelry collect dust?” is a common sales or promotional subject line. Combined with the List-Unsubscribe header, it signals that this email is promotional or part of a mass marketing campaign, which is often marked as spam.
    • Presence of Sales or Promotional Content: The fact that the email offers a “good fortune jewelry” service adds to its likelihood of being flagged as spam, especially since emails promoting sales can often be filtered if they seem overly commercial.
  4. Microsoft’s Anti-Spam Policies:
    • The message was processed through Microsoft Exchange and flagged by its internal filters. Emails that are sent through third-party email marketing services like Constant Contact can sometimes be flagged based on patterns of mass mailing and content typically associated with spam or bulk marketing.

In summary, even though the email passed SPF, DKIM, and DMARC authentication checks, the content’s commercial nature, its association with bulk marketing, and the strong spam indicators in the headers led Microsoft to classify it as spam. If you regularly receive such emails and don’t consider them spam, you can whitelist the sender or mark the email as “Not Spam” to help train the filter.

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