Grok on AI SEO Guide: How to Use Structured Data (Schema Markup) to Get Recommended by ChatGPT, Gemini & Other AIs

Grok structured data schema info

After reviewing the ChatGPT output and Gemini output on this topic, here is what Grok came up with:

Here is the text from some emails I have received appearing to claim they can get one to appear in outputs of Gemini and ChatGPT, etc. I get so many of these types of emails promising about great results with new search engine tactics that will make the various AIs bring up CharlesWorks.
CharlesWorks is a small NH business operating since June 15, 1998, currently with web clients on four continents. We specialize in web and email hosting, website development, search engine optimization. We are long term BBB accredited and a Microsoft Partner.
CharlesWorks would benefit immensely if it were to come up in relevant AI topics. One of my web clients recently told me that he is contracting with an “SEO company” that claims they will be able to get him to come up in output from Gemini, ChatGPT, Grok, Claude, and others. I saved the material from what I believe are essentially spam messages in text format and only that I thought may be pertinent that I believe you should explore as well. I would appreciate your guidance on this topic:
——————–
You already know about ChatGPT.
You probably already know about Gemini as well.
But there is more to AI than just using it to create a blog post or an image.
​There are some surprising AI strategies you aren’t using that provide great growth. We can help you with those.
Cheers,
[name withheld]
PS: Here’s the best way to invest in branding.
PPS: 100 million views and $900 return. 🙁
——————–
So, check this out… everyone thinks of SEO as ranking on Google.
But at my ad agency, we’ve gotten 2 clients in the last 30 days from ChatGPT. That may not seem like a lot, but we don’t work with tons of companies… they tend to just be bigger in size.
When people ask ChatGPT (or Gemini) recommendations for ad agencies or marketers to hire, we pop up and people are hiring us.
How did we do this? Well, it’s similar to traditional SEO, but of course for AI. They use signals like brand mentions, authority, and relevance… just like how Google uses many of these signals to rank websites.
And as Google and Microsoft integrate more AI features into their search, it’s going to be more important for you to do SEO for AI.
If you are interested in ranking not just on Google but also at the top of results when AI is recommending a company, a product, or a service… click here to set up a call with us.
Cheers,
[name withheld]
——————–

Grok AI logo**These emails are classic sales pitches for “AI SEO,” “Generative Engine Optimization” (GEO), or “AI Optimization” (AIO) services.** The core claim—that you can optimize to appear in recommendations from ChatGPT, Gemini, Grok, Claude, etc.—has a kernel of truth, but it’s heavily overhyped, often repackaged traditional SEO, and frequently sold in a spammy way with vague promises.

### The Reality of “AI SEO” / GEO
AI models (especially those with web access like ChatGPT Search, Gemini, Perplexity, etc.) do pull from web content, citations, brand mentions, authority signals, and relevance—similar to how Google works. Getting recommended as a web hosting/SEO provider for relevant queries (e.g., “reliable web hosting New Hampshire” or “website development for small business”) is possible and valuable.

However:
– **It’s not new magic.** Most effective tactics boil down to strong traditional SEO + E-E-A-T (Experience, Expertise, Authoritativeness, Trustworthiness): high-quality content, structured data, brand mentions across the web, reviews, and authority. Good SEO already helps here.
– **Impact is still small but growing.** AI referral traffic is rising quickly (sometimes dramatically in retail/niche areas), but it’s a tiny fraction of total search traffic compared to Google. Conversions from AI can be higher, though.
– **Many pitches are overhyped or scammy.** There’s widespread criticism of agencies pushing “AI SEO” as a revolutionary new thing with guarantees, new acronyms, or proprietary tactics that mostly just rebrand standard work. Google’s own guidance emphasizes core SEO/E-E-A-T over gimmicks.

Your business (CharlesWorks, established 1998, BBB accredited, Microsoft Partner, serving international clients) already has solid foundational signals: longevity, accreditations, and real expertise. That’s exactly what helps with both Google and AI visibility.

### Practical Advice for CharlesWorks
Focus on **sustainable, high-ROI actions** rather than paying for vague “AI strategies.” As an SEO provider yourself, you’re well-positioned to implement these:

1. **Strengthen Core SEO & On-Site Optimization** (Biggest Lever)
– Create in-depth, helpful content: Case studies, client results (anonymized if needed), guides on web hosting, email, WordPress/development, SEO pitfalls, etc. Answer real questions clients ask.
– Use clear, conversational language with natural Q&A/FAQ sections.
– Structured data (Schema.org): Especially for LocalBusiness, FAQPage, HowTo, Article.
– Optimize for E-E-A-T: Author bios with credentials, clear company info, testimonials/reviews.

2. **Build Brand Mentions & Authority**
– Earned media: Guest posts, interviews, directory listings, industry forums.
– Encourage reviews on Google, BBB, etc. (AI models like signals of trust).
– Consistent mentions of “CharlesWorks” + location/services across your site, social, and third-party sites (Reddit, LinkedIn, etc.).

3. **Technical & AI-Friendly Setup**
– Fast, mobile-friendly site with good crawlability.
– Submit sitemaps to Google/Bing.
– Monitor for AI citations (tools exist, but they’re imperfect—track referral traffic instead).

4. **Local & Niche Focus**
– Lean into your New Hampshire roots and long history for queries where location or reliability matters.
– Target long-tail queries where small, established providers shine over big hosts.

**What to Watch Out For in Agencies:**
– Guarantees of specific AI appearances/citations (hard to measure reliably and control).
– High-pressure sales or “limited time” offers.
– Claims of secret tactics beyond strong content/authority.
– Repackaged basic SEO sold at premium “AI” prices.

Test any agency with a small project or clear KPIs (e.g., improved organic traffic, specific rankings, measurable brand mentions) rather than broad promises.

### Bottom Line
These emails highlight a real shift: AI is becoming another discovery channel. But the “surprising new strategies” are mostly refinements of what good SEO companies (like yours) should already do. Invest in **better content, authority building, and traditional optimization** first—you’ll see benefits across Google *and* AI. Your established business is an asset here; double down on demonstrating expertise publicly.

If you share your website URL or specific competitor examples, I can give more tailored suggestions. Avoid most cold outreach—vet any agency thoroughly.

I see a lot of mentions of structured data and various schema. Please give me some solid examples of how these would be applied in my https://charlesworks.com website.

**Structured data (Schema.org markup)** helps search engines and AI systems better understand your business, services, content, and location. It improves chances for rich results (like enhanced local listings, FAQ snippets, or service highlights) and provides clearer signals for AI recommendations.

**Recommended format: JSON-LD** (Google’s preference). Place it in a `<script type=”application/ld+json”>` tag in the `<head>` or before `</body>` of relevant pages. You can add it site-wide via your WordPress theme/footer or page-specifically.

### 1. Organization / LocalBusiness (Homepage + Site-Wide)
Use this on your homepage (`https://charlesworks.com/`). `LocalBusiness` is more specific and powerful for a company with a physical presence like yours. You can combine types.

“`html
<script type=”application/ld+json”>
{
“@context”: “https://schema.org”,
“@type”: [“Organization”, “LocalBusiness”],
“@id”: “https://charlesworks.com/#business”,
“name”: “CharlesWorks”,
“legalName”: “CharlesWorks LLC”,
“url”: “https://charlesworks.com/”,
“logo”: “https://charlesworks.com/wp-content/uploads/…your-logo-url…”,
“description”: “Veteran-founded web development, website hosting, email services, and SEO company established in June 1998, based in Peterborough, NH. Serving clients on four continents with personal, reliable service.”,
“foundingDate”: “1998-06-15”,
“founder”: {
“@type”: “Person”,
“name”: “Charles Oropallo”
},
“address”: {
“@type”: “PostalAddress”,
“streetAddress”: “305 Old Street Rd”,
“addressLocality”: “Peterborough”,
“addressRegion”: “NH”,
“postalCode”: “03458”,
“addressCountry”: “US”
},
“telephone”: “+1-603-924-9867”,
“email”: “We******@**********ks.com“,
“openingHoursSpecification”: [
{
“@type”: “OpeningHoursSpecification”,
“dayOfWeek”: [“Monday”, “Tuesday”, “Wednesday”, “Thursday”, “Friday”],
“opens”: “09:00”,
“closes”: “17:00”
}
],
“priceRange”: “$$”,
“areaServed”: [“United States”, “North America”, “International”],
“sameAs”: [
“https://www.linkedin.com/company/charlesworks-llc”,
“https://www.facebook.com/CharlesWorksLLC”,
“https://www.google.com/maps/place/CharlesWorks”
]
}
</script>
“`

**Tips**: Update the logo URL and exact street address (PO Box 128 is also listed in some places). Add more `sameAs` links for social profiles. This helps with local pack, knowledge panels, and AI understanding of your longevity and trustworthiness.

### 2. Service Pages (e.g., Web Hosting, Website Development, SEO)
On pages like `/website-hosting-services/`, `/website-development/`, and `/search-engine-optimization/`, mark up individual services. This helps AI and search engines recommend you for specific queries.

Example for Hosting page:

“`html
<script type=”application/ld+json”>
{
“@context”: “https://schema.org”,
“@type”: “Service”,
“@id”: “https://charlesworks.com/website-hosting-services/#service”,
“serviceType”: “Web Hosting”,
“provider”: {
“@id”: “https://charlesworks.com/#business”
},
“name”: “Reliable Web Hosting with Personal Support”,
“description”: “Independent web hosting on our own Linux and Windows servers in Peterborough, NH. Includes free SSL, daily backups, no contracts, and US-based support since 1998.”,
“areaServed”: “United States”,
“hasOfferCatalog”: {
“@type”: “OfferCatalog”,
“name”: “Hosting Plans”,
“itemListElement”: [
{
“@type”: “Offer”,
“itemOffered”: {
“@type”: “Service”,
“name”: “Standard Hosting”
},
“price”: “19.99”,
“priceCurrency”: “USD”,
“priceSpecification”: {
“@type”: “PriceSpecification”,
“price”: “19.99”,
“priceCurrency”: “USD”,
“billingDuration”: “MONTH”
}
}
]
}
}
</script>
“`

Repeat/adapt for **Website Development** (`WebDesign` or `Service` with `serviceType: “Website Development”`), **SEO**, and **Email Services**.

### 3. FAQPage (Great for Visibility)
If you have a FAQ page (`/faq-frequently-asked-questions/`) or FAQ sections, use this:

“`html
<script type=”application/ld+json”>
{
“@context”: “https://schema.org”,
“@type”: “FAQPage”,
“mainEntity”: [
{
“@type”: “Question”,
“name”: “How long has CharlesWorks been in business?”,
“acceptedAnswer”: {
“@type”: “Answer”,
“text”: “Since June 15, 1998 – over 27 years as of 2026.”
}
},
{
“@type”: “Question”,
“name”: “Do you provide web hosting?”,
“acceptedAnswer”: {
“@type”: “Answer”,
“text”: “Yes, we operate our own servers in Peterborough, NH with daily backups, free SSL, and personal support.”
}
}
// Add more Q&A pairs
]
}
</script>
“`

### 4. Other Useful Types
– **Review / AggregateRating**: Add if you have testimonials or Google reviews. Link to your Google Business Profile.
– **Article** or **BlogPosting**: For any news/blog content.
– **BreadcrumbList**: Helps with navigation understanding.
– **Person** schema on your staff/about page for Charles and team.

### Implementation Tips for CharlesWorks
– **Start simple**: Add the **LocalBusiness/Organization** to the homepage first, then Services.
– **Validate**: Use Google’s [Rich Results Test](https://search.google.com/test/rich-results) and [Schema Markup Validator](https://validator.schema.org/).
– **WordPress**: Plugins like Yoast SEO, Rank Math, or Schema Pro make this easier (they have templates for LocalBusiness, Services, FAQ).
– **Don’t overdo it**: Keep markup accurate—mismatches can hurt. One solid block per page is often enough.
– **AI/GEO benefit**: Clear, structured info about your 1998 founding, veteran-owned status, BBB accreditation, Microsoft Partner, and on-site US servers makes it easier for models to cite you accurately for relevant queries.

These changes, combined with your strong existing content (longevity, client focus, testimonials), will give both traditional search and AI systems better signals.

If you share a specific page (e.g., hosting or development) or current schema (view source), I can refine these further. Let me know how technical your team is—I can adjust the level of detail.

Very quickly, what would be a good title for an article containing this chat?

**Recommended Title:**

**”AI SEO Guide: How to Use Structured Data (Schema Markup) to Get Recommended by ChatGPT, Gemini & Other AIs”**

### Strong Alternatives:
– **”From AI SEO Spam to Smart Strategy: Implementing Schema for Better Visibility in ChatGPT and Google”**
– **”Structured Data for AI Success: Real-World Schema Examples for Web Hosting & SEO Companies”**
– **”How Established Businesses Can Rank in AI Answers – A Practical Schema Markup Guide”**

The first one is my top pick — it’s clear, keyword-rich, benefit-focused, and accurately reflects the conversation (AI SEO reality + actionable structured data examples).

Would you like variations tailored to a specific angle?

Chasing the Japanese Keyword Hack using Gemini

Gemini AI LogoThis is an example of how cleaning a site can be accomplished using artificial intelligence. Following is the prompt I used with Gemini (not showing the actual domain name of the site) after I used the Sucuri site to determine the site contained malware:

One of the sites on my server started using a lot of bandwidth and upon checking with Sucuri it shows as being infected by malware:
https://sitecheck.sucuri.net/results/domain.com

The malware it appears to be infected with is described here:
https://labs.sucuri.net/signatures/sitecheck/spam-seo/?japanese.2

The customer said she hired someone to boost her SEO and keywords and drive more traffic to her site and all but after working with him a while she couldn’t undertand his English so she stopped working with him.

The site is not listed anywhere (like Google or in Firefox) as infected or dangerous.

Can you give me a plan in the form of a descriptive article to clean her WordPress site in Virtualmin on Debian 12 of this?

The raw output (with the exception of the actual domain name) follows.

Gemini Raw Output

It sounds like your client’s site has fallen victim to a Japanese Keyword Hack. This is a common and aggressive SEO spam attack where thousands of pages of auto-generated Japanese text (often promoting counterfeit goods or gambling) are injected into the site. Because these pages are designed to be seen by search engine bots rather than human users (cloaking), they often go unnoticed until bandwidth spikes or search rankings plummet.

Since the site is hosted on Virtualmin (Debian 12), you have full root access, which makes the cleanup much more effective than on shared hosting.

Here is a comprehensive plan to sanitize the WordPress installation and harden the server.


Cleaning the Japanese SEO Spam Malware: A Step-by-Step Guide

1. Pre-Cleanup Preparation

Before touching the code, ensure you have a “safety net.”

  • Full Backup: Use Virtualmin’s backup feature to create a snapshot of the virtual server (Files + Database).

  • Go Offline: Install a “Maintenance Mode” plugin or use an .htaccess rule to redirect traffic. This prevents the malware from potentially executing further scripts while you work.

2. Identify the Entry Point

The “SEO specialist” the client hired likely had admin credentials or FTP access.

  • Check Users: In the WordPress Dashboard, look for unrecognized Administrator accounts.

  • Virtualmin Logs: Check the access logs at /var/log/virtualmin/domain.com_access_log. Look for suspicious POST requests to unknown .php files or unusual activity from foreign IP addresses around the time the “specialist” was active.

3. Core WordPress Reinstallation

Malware often modifies core WordPress files. The cleanest way to fix this is to replace them entirely.

  1. Connect via SSH or use the Virtualmin File Manager.

  2. Delete the wp-admin and wp-includes directories.

  3. Delete all .php files in the root directory (except wp-config.php).

  4. Download a fresh copy of WordPress from WordPress.org and upload the new wp-admin, wp-includes, and root .php files.

4. Sanitizing the wp-content Folder

This is where the malware usually hides.

  • Plugins: Delete the entire /wp-content/plugins/ directory and reinstall them from the WordPress repository. Do not “update” them; delete and replace.

  • Themes: If using a stock theme, delete and reinstall. If it’s a custom theme, manually inspect the functions.php and header/footer files for base64 encoded strings or eval() functions.

  • Uploads: Check /wp-content/uploads/. There should be no .php files here. Use the terminal to find them:

    Bash

    find /home/linuxusername/public_html/wp-content/uploads -name "*.php"
    

    If any appear, delete them immediately.

5. Cleaning the .htaccess and index.php

Japanese SEO spam heavily relies on the .htaccess file to rewrite URLs for the fake pages.

  • Open your .htaccess file. If you see complex rules redirecting to strange files, delete them. Revert to the standard WordPress .htaccess.

  • Check the root index.php. It should only contain the standard WordPress bootstrap code.

6. Database Sanitization

The “Japanese keywords” are often stored in the wp_posts table or injected into the wp_options table.

  • Log into phpMyAdmin or use the Virtualmin database tool.

  • Search the wp_posts table for Japanese characters or titles related to the spam keywords.

  • Check the wp_options table for siteurl or home changes.

7. Virtualmin/Debian Level Hardening

Since you are on Debian 12, take advantage of system-level security:

  • Update System: Ensure Debian is patched: apt update && apt upgrade.

  • Change All Credentials: Change the Virtualmin user password, the MySQL database password (update wp-config.php accordingly), and all WordPress admin passwords.

  • Permissions: Ensure files are owned by the Virtualmin user and permissions are set correctly (644 for files, 755 for directories).

    Bash

    chown -R linuxusername:linuxusername /home/linuxusername/public_html
    

8. Handling Search Engine Results

Even after the site is clean, Google may still have thousands of Japanese pages indexed.

  1. Google Search Console: Register the site immediately.

  2. Sitemap: Generate a new, clean XML sitemap and submit it.

  3. Removals Tool: Use the “Removals” tool in Search Console to temporarily hide the spam URLs.

  4. 404 Errors: The spam URLs will now lead to 404 pages. This is good. Eventually, Google will see the pages are gone and drop them from the index.

9. Ongoing Protection

  • Install a Security Plugin: Wordfence or Sucuri’s plugin can provide a firewall and scheduled scanning.

  • Disable File Editing: Add define( 'DISALLOW_FILE_EDIT', true ); to your wp-config.php to prevent even admins from editing code through the dashboard.

  • Fail2Ban: Ensure Fail2Ban is active in Virtualmin to block brute-force attempts on SSH and WordPress logins.

Summary: You are essentially performing a “surgical replacement.” By replacing the core, plugins, and themes while auditing the uploads and .htaccess, you remove the malware’s ability to run. The rest is simply convincing Google that the “new” site is the legitimate one.

Gemini – Check Notification/Bounce Email for Phishing

In an article on the Artificial Intelligence blog, the author shares a personal experience with a clever phishing email disguised as a mail delivery delay notice. The fraudulent email, which included a suspicious attachment, claimed a message from the author’s alias, we******@**********ks.com, was stuck in a Czech mail queue. The author, suspicious of the message, analyzed the email headers and provided the information to an AI for a more detailed analysis. The AI’s response confirmed the email was backscatter spam, not a legitimate bounce, and was likely a lure for malware. Both the author and the AI advised deleting the message and never opening the attachment.

Gemini AI Logo
I received what I believed was cleverly designed phishing attempt in my inbox.

My thought was to examine it to determine a little more detail about it and see what AI thought of it. The “———-” characters are something I tend to use as delineators when inserting these long streams of data in as part of my prompt. My experience with all of the AI systems I use has been that they are understood as delineation strings.

I discovered that email addresses were automatically wiped from the material as displayed in this site by a great anti-spam plugin called CleanTalk. I highly recommend CleanTalk and it can be checked out here using our affiliate link. This helps support us as well.

This was my output after feeding all the info I had to Gemini.

My Prompt

I have gotten this message in my inbox. I am leery of it because it has an attachment. Here is the text of the message:

----------
Delivery delayed:Portal document ready statement available

Mail Delivery System<Ma***********@*****et.cz>
​zo*******@***oo.com​
This message was created automatically by mail delivery software.
A message that you sent has not yet been delivered to one or more of its
recipients after more than 48 hours on the queue on smtp.starnet.cz.
The message identifier is:     1usP7V-00EFty-2r
The subject of the message is: Portal document ready statement available
The date of the message is:    Sat, 30 Aug 2025 19:12:06 +0200
The address to which the message has not yet been delivered is:
zo*******@***oo.com
host mta6.am0.yahoodns.net [98.136.96.91]
Delay reason: SMTP error from remote mail server after pipelined MAIL FROM:<we******@**********ks.com> SIZE=5077:
421 4.7.0 [TSS04] Messages from 92.62.225.36 temporarily deferred due to unexpected volume or user complaints - 4.16.55.1; see https://postmaster.yahooinc.com/error-codes
SMTP Error Codes
SMTP Error Codes
postmaster.yahooinc.com
No action is required on your part. Delivery attempts will continue for
some time, and this warning may be repeated at intervals if the message
remains undelivered. Eventually the mail delivery software will give up,
and when that happens, the message will be returned to you.
----------

And here is the “View Message Details” from my Outlook webmail, I notice that someplace it seems to indicate it was received from we******@**********ks.com which I believe is not really possible since we******@**********ks.com is an alias to our su*****@**********ks.com email address:

----------
Message Details
Received: from SJ5PPF92ECB6678.namprd11.prod.outlook.com
(2603:10b6:a0f:fc02::846) by PH8PR11MB6803.namprd11.prod.outlook.com with
HTTPS; Mon, 1 Sep 2025 19:11:46 +0000
Received: from MN2PR15CA0041.namprd15.prod.outlook.com (2603:10b6:208:237::10)
by SJ5PPF92ECB6678.namprd11.prod.outlook.com (2603:10b6:a0f:fc02::846) with
Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.9073.25; Mon, 1 Sep
2025 19:11:44 +0000
Received: from BN3PEPF0000B070.namprd21.prod.outlook.com
(2603:10b6:208:237:cafe::c5) by MN2PR15CA0041.outlook.office365.com
(2603:10b6:208:237::10) with Microsoft SMTP Server (version=TLS1_3,
cipher=TLS_AES_256_GCM_SHA384) id 15.20.9073.27 via Frontend Transport; Mon,
1 Sep 2025 19:11:44 +0000
Authentication-Results: spf=none (sender IP is 92.62.225.36)
smtp.helo=smtp.starnet.cz; dkim=none (message not signed)
header.d=none;dmarc=fail action=none header.from=starnet.cz;compauth=pass
reason=105
Received-SPF: None (protection.outlook.com: smtp.starnet.cz does not designate
permitted sender hosts)
Received: from smtp.starnet.cz (92.62.225.36) by
BN3PEPF0000B070.mail.protection.outlook.com (10.167.243.75) with Microsoft
SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384) id 15.20.9115.0
via Frontend Transport; Mon, 1 Sep 2025 19:11:43 +0000
Received: from Debian-exim by smtp.starnet.cz with local (Exim 4.96)
id 1ut9wD-005kL4-08
for we******@**********ks.com;
Mon, 01 Sep 2025 21:11:33 +0200
Auto-Submitted: auto-replied
From: Mail Delivery System <Ma***********@*****et.cz>
To: we******@**********ks.com
References: <68**********************************@***co.net>
Content-Type: multipart/report; report-type=delivery-status; boundary=1756753893-eximdsn-642087814
MIME-Version: 1.0
Subject: Warning: message 1usP7V-00EFty-2r delayed 48 hours
Message-Id: <E1***************@**********et.cz>
Date: Mon, 01 Sep 2025 21:11:33 +0200
Return-Path: <>
X-MS-Exchange-Organization-ExpirationStartTime: 01 Sep 2025 19:11:43.7145
(UTC)
X-MS-Exchange-Organization-ExpirationStartTimeReason: OriginalSubmit
X-MS-Exchange-Organization-ExpirationInterval: 1:00:00:00.0000000
X-MS-Exchange-Organization-ExpirationIntervalReason: OriginalSubmit
X-MS-Exchange-Organization-Network-Message-Id:
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X-EOPAttributedMessage: 0
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X-MS-Exchange-Organization-MessageDirectionality: Incoming
X-MS-PublicTrafficType: Email
X-MS-TrafficTypeDiagnostic:
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X-Microsoft-Antispam:
BCL:0;ARA:13230040|1930700014|12012899012|4013099003|4053099003;
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CIP:92.62.225.36;CTRY:CZ;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:smtp.starnet.cz;PTR:smtp.starnet.cz;CAT:NONE;SFS:(13230040)(1930700014)(12012899012)(4013099003)(4053099003);DIR:INB;
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X-Microsoft-Antispam-Mailbox-Delivery:
ucf:0;jmr:0;auth:0;dest:I;ENG:(910005)(944506478)(944626604)(4710137)(4713098)(4999163)(920097)(930097)(140003);
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----------

Gemini’s Response

That email is phishing, and you should delete it immediately. The attachment is very likely malicious. Although the email seems like a legitimate “mail delivery system” message, several red flags in the headers you provided confirm it is a forgery.


Why the Email is a Phishing Scam

The email is a scam designed to deceive you into opening a malicious attachment. Here’s a breakdown of the clues:

  • Forged Sender and Recipient: The email is a forged bounce message. A bounce message is an automated notification from a mail server when it cannot deliver an email. The sender, Ma***********@*****et.cz, is a real type of automated sender, but it’s being spoofed. The message claims to be a delivery failure for an email you sent to zo*******@***oo.com, but you likely never sent an email to that address. Attackers often use real, known email formats to trick recipients.
  • Mismatched Information: Your email address, we******@**********ks.com, is in the “To” field of the email, but the body of the message says the failed delivery was to zo*******@***oo.com. A legitimate bounce message would show the delivery failure for the email address you originally tried to send to, not a random, unrelated one.
  • Suspicious Sender Domain: The email originates from smtp.starnet.cz, which is a legitimate Czech internet service provider. However, the message claims it’s a delivery failure for an email supposedly sent from we******@**********ks.com. It’s highly unlikely that your company’s email server would use a third-party server in a different country to send mail. This is a common tactic to hide the true origin.
  • The “websites@” Email Alias: As you suspected, the websites@ email address is a local alias for support@. A genuine email would be addressed to your actual mailbox, not just the alias, unless the original sender was explicitly addressing the alias. The spoofer likely found your address on the web and guessed at the alias.
  • Inconsistent Return Path: The Return-Path header is <>. A genuine mail delivery system email would have the same return path as the sender, which is Ma***********@*****et.cz. An empty return path is a common sign of a forged message.

The Danger of the Attachment

This type of phishing attack is a classic delivery method for malware. The goal is to make you believe there’s a problem with a document you supposedly sent. To “fix” the issue or view the “statement,” you’d be prompted to open the attached file. That file will almost certainly contain a virus, a trojan, or some other type of malicious software. It could be a ransomware executable that locks your files, a keylogger to steal your passwords, or a botnet client to turn your computer into a spam zombie.

What to Do Now

  1. Do not open the attachment under any circumstances.
  2. Delete the email immediately from your inbox and your deleted items folder.
  3. Do not reply to the email. Replying confirms your address is active.
  4. If your organization has an IT department, you should forward the email to them so they can be aware of the scam and potentially block the sender. You can also report it to your email provider.

ChatGPT5 – Check Notification/Bounce Email for Phishing

I spotted a clever phishing attempt that looked like a mail-delivery delay notice. It claimed a message from our alias, we******@**********ks.com
, was stuck in a Czech mail queue. But the headers failed SPF, DKIM, and DMARC checks. That means the email didn’t come from our systems—it was likely forged. Plus, real bounce messages usually include the undelivered email in plain text—not a suspicious attachment from a weird server. Bottom line: it’s backscatter spam, not a legitimate bounce. Don’t open the attachment. Just delete it and stay cautious.

OpenAI ChatGPT Logo
I received what I believed was cleverly designed phishing attempt in my inbox.

My thought was to examine it to determine a little more detail about it and see what AI thought of it. The “———-” characters are something I tend to use as delineators when inserting these long streams of data in as part of my prompt. My experience with all of the AI systems I use has been that they are understood as delineation strings.

I discovered that email addresses were automatically wiped from the material as displayed in this site by a great anti-spam plugin called CleanTalk. I highly recommend CleanTalk and it can be checked out here using our affiliate link. This helps support us as well.

This was my output after feeding all the info I had to ChatGPT5.


My Lengthy Prompt Containing Data to Examine the Email

I have gotten this message in my inbox. I am leery of it because it has an attachment. Here is the text of the message:

----------

Delivery delayed:Portal document ready statement available

Mail Delivery System<Ma***********@*****et.cz>
​zo*******@***oo.com​
This message was created automatically by mail delivery software.
A message that you sent has not yet been delivered to one or more of its
recipients after more than 48 hours on the queue on smtp.starnet.cz.

The message identifier is:     1usP7V-00EFty-2r
The subject of the message is: Portal document ready statement available
The date of the message is:    Sat, 30 Aug 2025 19:12:06 +0200

The address to which the message has not yet been delivered is:

zo*******@***oo.com
host mta6.am0.yahoodns.net [98.136.96.91]
Delay reason: SMTP error from remote mail server after pipelined MAIL FROM:<we******@**********ks.com> SIZE=5077:
421 4.7.0 [TSS04] Messages from 92.62.225.36 temporarily deferred due to unexpected volume or user complaints - 4.16.55.1; see https://postmaster.yahooinc.com/error-codes
SMTP Error Codes
SMTP Error Codes
postmaster.yahooinc.com

No action is required on your part. Delivery attempts will continue for
some time, and this warning may be repeated at intervals if the message
remains undelivered. Eventually the mail delivery software will give up,
and when that happens, the message will be returned to you.

----------

And here is the “View Message Details” from my Outlook webmail, I notice that someplace it seems to indicate it was received from we******@**********ks.com which I believe is not really possible since we******@**********ks.com is an alias to our su*****@**********ks.com email address:

----------

Message Details
Received: from SJ5PPF92ECB6678.namprd11.prod.outlook.com
(2603:10b6:a0f:fc02::846) by PH8PR11MB6803.namprd11.prod.outlook.com with
HTTPS; Mon, 1 Sep 2025 19:11:46 +0000
Received: from MN2PR15CA0041.namprd15.prod.outlook.com (2603:10b6:208:237::10)
by SJ5PPF92ECB6678.namprd11.prod.outlook.com (2603:10b6:a0f:fc02::846) with
Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.9073.25; Mon, 1 Sep
2025 19:11:44 +0000
Received: from BN3PEPF0000B070.namprd21.prod.outlook.com
(2603:10b6:208:237:cafe::c5) by MN2PR15CA0041.outlook.office365.com
(2603:10b6:208:237::10) with Microsoft SMTP Server (version=TLS1_3,
cipher=TLS_AES_256_GCM_SHA384) id 15.20.9073.27 via Frontend Transport; Mon,
1 Sep 2025 19:11:44 +0000
Authentication-Results: spf=none (sender IP is 92.62.225.36)
smtp.helo=smtp.starnet.cz; dkim=none (message not signed)
header.d=none;dmarc=fail action=none header.from=starnet.cz;compauth=pass
reason=105
Received-SPF: None (protection.outlook.com: smtp.starnet.cz does not designate
permitted sender hosts)
Received: from smtp.starnet.cz (92.62.225.36) by
BN3PEPF0000B070.mail.protection.outlook.com (10.167.243.75) with Microsoft
SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384) id 15.20.9115.0
via Frontend Transport; Mon, 1 Sep 2025 19:11:43 +0000
Received: from Debian-exim by smtp.starnet.cz with local (Exim 4.96)
id 1ut9wD-005kL4-08
for we******@**********ks.com;
Mon, 01 Sep 2025 21:11:33 +0200
Auto-Submitted: auto-replied
From: Mail Delivery System <Ma***********@*****et.cz>
To: we******@**********ks.com
References: <68**********************************@***co.net>
Content-Type: multipart/report; report-type=delivery-status; boundary=1756753893-eximdsn-642087814
MIME-Version: 1.0
Subject: Warning: message 1usP7V-00EFty-2r delayed 48 hours
Message-Id: <E1***************@**********et.cz>
Date: Mon, 01 Sep 2025 21:11:33 +0200
Return-Path: <>
X-MS-Exchange-Organization-ExpirationStartTime: 01 Sep 2025 19:11:43.7145
(UTC)
X-MS-Exchange-Organization-ExpirationStartTimeReason: OriginalSubmit
X-MS-Exchange-Organization-ExpirationInterval: 1:00:00:00.0000000
X-MS-Exchange-Organization-ExpirationIntervalReason: OriginalSubmit
X-MS-Exchange-Organization-Network-Message-Id:
e54132a9-871b-4e6e-8961-08dde98b6398
X-EOPAttributedMessage: 0
X-EOPTenantAttributedMessage: 87733afe-0d9d-4701-bcd1-865bd5674a0b:0
X-MS-Exchange-Organization-MessageDirectionality: Incoming
X-MS-PublicTrafficType: Email
X-MS-TrafficTypeDiagnostic:
BN3PEPF0000B070:EE_|SJ5PPF92ECB6678:EE_|PH8PR11MB6803:EE_
X-MS-Exchange-Organization-AuthSource:
BN3PEPF0000B070.namprd21.prod.outlook.com
X-MS-Exchange-Organization-AuthAs: Anonymous
X-MS-Office365-Filtering-Correlation-Id: e54132a9-871b-4e6e-8961-08dde98b6398
X-MS-Exchange-Organization-SCL: 1
X-Microsoft-Antispam:
BCL:0;ARA:13230040|1930700014|12012899012|4013099003|4053099003;
X-Forefront-Antispam-Report:
CIP:92.62.225.36;CTRY:CZ;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:smtp.starnet.cz;PTR:smtp.starnet.cz;CAT:NONE;SFS:(13230040)(1930700014)(12012899012)(4013099003)(4053099003);DIR:INB;
X-MS-Exchange-CrossTenant-OriginalArrivalTime: 01 Sep 2025 19:11:43.4764
(UTC)
X-MS-Exchange-CrossTenant-Network-Message-Id: e54132a9-871b-4e6e-8961-08dde98b6398
X-MS-Exchange-CrossTenant-Id: 87733afe-0d9d-4701-bcd1-865bd5674a0b
X-MS-Exchange-CrossTenant-AuthSource:
BN3PEPF0000B070.namprd21.prod.outlook.com
X-MS-Exchange-CrossTenant-AuthAs: Anonymous
X-MS-Exchange-CrossTenant-FromEntityHeader: Internet
X-MS-Exchange-Transport-CrossTenantHeadersStamped: SJ5PPF92ECB6678
X-MS-Exchange-Transport-EndToEndLatency: 00:00:02.7834666
X-MS-Exchange-Processed-By-BccFoldering: 15.20.9052.000
X-Microsoft-Antispam-Mailbox-Delivery:
ucf:0;jmr:0;auth:0;dest:I;ENG:(910005)(944506478)(944626604)(4710137)(4713098)(4999163)(920097)(930097)(140003);
X-Microsoft-Antispam-Message-Info:
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=?us-ascii?Q?bv0UMzmC?=

----------

ChatGPT5’s Response

Charles, you’re right to be suspicious of this one. Let me break down what’s going on:


Why this message looks suspicious

  1. It claims to be a bounce/delay notice (“Delivery delayed…”) but:
    • It references we******@**********ks.com as the sender, even though you said that’s only an alias to support@. Bounce messages should go to the true return-path, not a made-up alias.
    • The headers show it was generated at smtp.starnet.cz (a Czech mail host you don’t use), not at any CharlesWorks system.
    • The “From” address is Ma***********@*****et.cz, but the bounce references your domain—classic sign of backscatter spam or spoofing.
  2. SPF, DKIM, DMARC failures
    • Authentication results show spf=none, dkim=none, dmarc=fail. That means the message did not pass the checks expected for a real bounce from your systems.
  3. Attachment present
    • A genuine bounce or delay notice usually has the undelivered email inline as plain text, sometimes with a small attachment containing delivery-status info. But because this came from an unrelated server in another country, the attachment is likely malicious (a lure to get you to open malware).

What probably happened

  • Spammers forged your address (we******@**********ks.com) as the envelope sender on junk mail sent to zo*******@***oo.com.
  • Yahoo deferred it (the 421 error you see).
  • The spammer’s sending server (starnet.cz) generated a “delay” notice back to the forged sender—you.
  • So this “bounce” is not really about mail you sent, but collateral noise from someone abusing your domain.

What you should do

  • Do not open the attachment. Treat it as malicious. Delete the whole message.
  • No action needed to “fix” delivery—since you didn’t send this, there’s nothing to re-deliver.
  • Best practices for protection:
    • Keep your SPF, DKIM, and DMARC records in place and correct (with DMARC set at least to p=quarantine when you’re comfortable).
    • Monitor your mail logs on your real servers if you want reassurance that no real messages are stuck.
    • Be aware that “backscatter” like this is unfortunately common when spammers forge your domain.

👉 Bottom line: This was not a legitimate bounce of your own mail. It’s a spoof/backscatter with a dangerous attachment. Safest move is just delete it.

Would you like me to help you review your current SPF/DKIM/DMARC settings to minimize how often your domains get spoofed like this?

Second Response to: Why is it spam? ChatGPT 4

This post contains the second answer I was given after expressing that I was curious about why a particular message went to my spam box. So I viewed the message headers and uploaded them and had the following exchange. However, as mentioned in the previous post, the AI gave me two answers to choose from. To be honest, each was okay with me. So I made two posts with one answer in each. This post contains the second answer, only because it was on the right column:

Can you give me an idea of why this message went to my spam box? The headers are below:

Received: from SA1PR11MB8473.namprd11.prod.outlook.com (::1) by DS0PR11MB7358.namprd11.prod.outlook.c
om with HTTPS; Wed, 27 Nov 2024 14:05:11 +0000 Received: from CH2PR18CA0041.namprd18.prod.outlook.com
 (2603:10b6:610:55::21) by SA1PR11MB8473.namprd11.prod.outlook.com (2603:10b6:806:3a7::6) with Micros
oft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.8182.21; Wed,
 27 Nov 2024 14:05:06 +0000 Received: from CH2PEPF0000009B.namprd02.prod.outlook.com (2603:10b6:610:5
5:cafe::50) by CH2PR18CA0041.outlook.office365.com (2603:10b6:610:55::21) with Microsoft SMTP Server 
(version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384) id 15.20.8207.12 via Frontend Transport; Wed, 27 Nov 
2024 14:05:06 +0000 Authentication-Results: spf=pass (sender IP is 208.75.123.161) smtp.mailfrom=in.c
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csend.com> Date: Wed, 27 Nov 2024 09:05:01 -0500 (EST) From: Good Fortune Jewelry <info-goodfortuneje
we*******@************nd.com> Reply-To: in**@***********te.com To: ch*****@**********ks.com Subj
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ChatGPT said:
You’re giving feedback on a new version of ChatGPT.
Which response do you prefer? Responses may take a moment to load.
Response 2

Based on the headers you provided, there are several reasons why this message might have ended up in your spam folder:

  1. Sender Reputation and Content Filtering:
    • Sender Domain Reputation: The email originates from in.constantcontact.com and is relayed through several Microsoft Outlook servers. Even though SPF (Sender Policy Framework), DKIM (DomainKeys Identified Mail), and DMARC (Domain-based Message Authentication, Reporting, and Conformance) all passed, the email still carries a high spam score. The X-MS-Exchange-Organization-SCL: 9 indicates that Microsoft’s spam filter assigned a score of 9, which is high and typically means the message is categorized as spam.
  2. Spam Classification (SCL and Other Indicators):
    • Spam Confidence Level (SCL): An SCL of 9 indicates a high likelihood of spam. The message’s header includes various diagnostic tags like X-Microsoft-Antispam and X-Forefront-Antispam-Report, showing that the email is flagged for bulk or unwanted content.
    • Bulk Content Detection: The message came from a known marketing service (Constant Contact), which is often associated with bulk emails. This could cause it to be flagged as potential marketing spam.
    • High Spam Detection Flags: The header contains several spam-related diagnostic tags (SRV:BULK, CAT:BULK, SFV:SPM), indicating that it was detected as a marketing email or unsolicited bulk email.
  3. Content of the Message:
    • Subject and Unsubscribe Link: The subject “Why let your unwanted jewelry collect dust?” is a common sales or promotional subject line. Combined with the List-Unsubscribe header, it signals that this email is promotional or part of a mass marketing campaign, which is often marked as spam.
    • Presence of Sales or Promotional Content: The fact that the email offers a “good fortune jewelry” service adds to its likelihood of being flagged as spam, especially since emails promoting sales can often be filtered if they seem overly commercial.
  4. Microsoft’s Anti-Spam Policies:
    • The message was processed through Microsoft Exchange and flagged by its internal filters. Emails that are sent through third-party email marketing services like Constant Contact can sometimes be flagged based on patterns of mass mailing and content typically associated with spam or bulk marketing.

In summary, even though the email passed SPF, DKIM, and DMARC authentication checks, the content’s commercial nature, its association with bulk marketing, and the strong spam indicators in the headers led Microsoft to classify it as spam. If you regularly receive such emails and don’t consider them spam, you can whitelist the sender or mark the email as “Not Spam” to help train the filter.

First Response to: Why is it spam? ChatGPT 4

I was curious about why a particular message went to my spam box. So I viewed the message headers and had the following exchange. However, the AI gave me two answers to choose from. To be honest, each was okay with me. So I mad two posts with one in each. This post contains the first answer, only because it was on the left column:

Can you give me an idea of why this message went to my spam box? The headers are below:

Received: from SA1PR11MB8473.namprd11.prod.outlook.com (::1) by DS0PR11MB7358.namprd11.prod.outlook.c
om with HTTPS; Wed, 27 Nov 2024 14:05:11 +0000 Received: from CH2PR18CA0041.namprd18.prod.outlook.com
 (2603:10b6:610:55::21) by SA1PR11MB8473.namprd11.prod.outlook.com (2603:10b6:806:3a7::6) with Micros
oft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.8182.21; Wed,
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5:cafe::50) by CH2PR18CA0041.outlook.office365.com (2603:10b6:610:55::21) with Microsoft SMTP Server 
(version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384) id 15.20.8207.12 via Frontend Transport; Wed, 27 Nov 
2024 14:05:06 +0000 Authentication-Results: spf=pass (sender IP is 208.75.123.161) smtp.mailfrom=in.c
onstantcontact.com; dkim=pass (signature was verified) header.d=shared1.ccsend.com;dmarc=pass action=
none header.from=shared1.ccsend.com;compauth=pass reason=100 Received-SPF: Pass (protection.outlook.c
om: domain of in.constantcontact.com designates 208.75.123.161 as permitted sender) receiver=protecti
on.outlook.com; client-ip=208.75.123.161; helo=ccm26.constantcontact.com; pr=C Received: from ccm26.c
onstantcontact.com (208.75.123.161) by CH2PEPF0000009B.mail.protection.outlook.com (10.167.244.23) wi
th Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.8207
.12 via Frontend Transport; Wed, 27 Nov 2024 14:05:05 +0000 Return-Path: AxarRyZjATvWx2OgILnUVuw==_11
34953319977_x+HjeCRrEeuk4PoWPq4O2w==@in.constantcontact.com Received: from [10.252.1.105] ([10.252.1.
105:42848] helo=low1-prod-emailsyndicator-syn-c111.ctct.net) by 10.249.229.10 (envelope-from <AxarRyZ
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99 r(:)) with ESMTP id 80/E2-59151-D0727476; Wed, 27 Nov 2024 09:05:01 -0500 DKIM-Signature: v=1; q=d
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t:X-Feedback-ID:X-250ok-CID:message-id:from:reply-to:list-unsubscribe:list-unsubscribe-post:to; bh=V3
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:to; bh=V3PW5noekTnp4A9/H7weNKOLNN9nPydyif9G6jfq3t8=; b=VQIA3scXF8fB3503pSZRLWSMGu4g9ScgRw8rAu/hhzUAv
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zhAc7dZ2PagkubQqzNuMTT74c= Message-ID: <1141980892462.1134953319977.1803975398.0.530901JL.2002@synd.c
csend.com> Date: Wed, 27 Nov 2024 09:05:01 -0500 (EST) From: Good Fortune Jewelry <info-goodfortuneje
we*******@************nd.com> Reply-To: in**@***********te.com To: ch*****@**********ks.com Subj
ect: Why let your unwanted jewelry collect dust? MIME-Version: 1.0 Content-Type: multipart/alternativ
e; boundary="----=_Part_142169571_937024564.1732716301155" List-Unsubscribe: <https://visitor.constan
tcontact.com/do?p=un&m=001zWmY1xkoTatzqU7cCbe8vQ%3D%3D&se=001l3epw8idPkbz31nryNWB4Q%3D%3D&t=001EkZLEx
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ChatGPT said:
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ChatGPT
Response 1

Several factors could contribute to this message being flagged as spam. Here are the potential reasons based on the headers:

1. Bulk Mail Classification

  • The header X-Forefront-Antispam-Report includes CAT:BULK, indicating that the message was classified as bulk email.
  • Bulk emails often go to spam unless explicitly whitelisted or deemed relevant by the recipient.

2. Spam Confidence Level (SCL)

  • The header X-MS-Exchange-Organization-SCL: 9 indicates a high spam confidence level (SCL). An SCL value of 9 is typically reserved for spam messages, causing them to be directed to the junk folder.

3. Sender Reputation

  • The sender is using in.constantcontact.com, a legitimate email marketing service. However, some recipients or email providers might consider marketing emails from such platforms as less relevant or promotional.
  • If the domain anyoldwebsite.com or its associated IP addresses have a low reputation or have been flagged previously, it could contribute to the spam classification.

4. Misalignment or Suspicious Return Path

  • The Return-Path address (AxarRyZjATvWx2...) appears obfuscated or encoded, which can look suspicious to spam filters, even though it’s technically valid.

5. Content and Formatting

  • The subject line, “Why let your unwanted jewelry collect dust?” could be flagged as promotional or spammy by some filters.
  • Marketing language or certain keywords often trigger spam filters, especially when the email is part of a bulk campaign.

6. High SPF, DKIM, and DMARC Compliance but Potential for Greylisting

  • While the headers show that SPF, DKIM, and DMARC checks passed, the presence of compliance alone doesn’t guarantee the email avoids spam if other factors (like content or bulk nature) outweigh these checks.

7. Email Metadata

  • Headers such as X-Microsoft-Antispam-Mailbox-Delivery and X-Microsoft-Antispam-Message-Info show that Microsoft’s filters detected patterns consistent with spam or bulk email.

8. Lack of Direct Authentication

  • The X-MS-Exchange-Organization-AuthAs: Anonymous header indicates that the message wasn’t directly authenticated as coming from a trusted sender.

Recommendations:

  • Whitelist the Sender: Add in**@***********te.com to your safe senders list to prevent similar emails from being marked as spam.
  • Inspect Subscription Settings: If this email was unsolicited or you don’t recall subscribing, the bulk nature and lack of interaction history might contribute to the classification.
  • Check Your Junk Filter Sensitivity: If you’re receiving a lot of marketing emails in spam, consider adjusting your email client’s spam filter sensitivity.

Let me know if you’d like steps to whitelist the sender or adjust spam settings in your email client.